Robot Dogs and Rethinking Public Service: A New Leash on Innovation​​​​​​​​​​​

Dennis Hillemann
4 min readJul 25, 2024

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In the ever-evolving landscape of public sector management, it is imperative that we, as professionals dedicated to serving the public good, maintain a forward-thinking approach to innovation. Today, I want to discuss an unusual development that has me thinking big about how we approach challenges in our field. Imagine a robot dog, equipped with vacuum cleaners for paws, trotting along the beach and sucking up cigarette butts. It may sound like something out of a sci-fi novel, but it’s very real, and it’s called VERO.

Don’t dismiss this as just another quirky tech experiment. It’s time to understand why VERO – and innovations like it – matter for us in the public sector.

Rethinking Problem-Solving: It’s About More Than Just Clean Beaches

VERO, developed by the Italian Institute of Technology, isn’t just about keeping beaches tidy (though that’s certainly a noble goal). It’s a prime example of how cutting-edge technology can and will prompt us to completely reframe how we approach longstanding public sector challenges.

Traditionally, cleaning a beach has meant organizing volunteer clean-ups, hiring seasonal workers, or investing in specialized beach-cleaning machinery. These are all solid approaches, but they have limitations: inconsistent results, high labor costs, and potential for human error.

Enter VERO. It’s a game-changer. Leveraging AI, robotics, and some clever engineering, it offers a different paradigm altogether. It’s consistent, tireless, and can operate in conditions that might be challenging for human workers. But more importantly, it represents a shift in thinking – from manual, intermittent solutions to automated, continuous ones.

The cross-pollination of ideas is clear: from beaches to city streets.

This is where it gets really exciting for us in the public sector. The technology behind VERO isn’t limited to beach cleaning. With some tweaks, similar robots could be patrolling our city streets, maintaining parks, or even assisting in disaster recovery efforts. This is a vivid reminder that solutions developed for one area of public service can often be adapted to address challenges in another.

We must actively encourage cross-pollination of ideas in our agencies. When we see an innovative solution in one department or sector, we must ask, „How could this be applied to our challenges?“

Data-driven decision making is the future. It’s time to move beyond the cleanup.

The value of technologies like VERO isn’t just in what they do, but in what they can tell us. A fleet of these robots operating across our public spaces could provide invaluable insights. We could gather real-time data on litter patterns, usage of public areas, and environmental conditions. This wealth of information could inform policy decisions, resource allocation, and even urban planning.

In the public sector, we must recognize that our decisions are often based on limited or outdated information. Innovations like VERO demonstrate the potential for continuous, data-driven decision-making processes that will revolutionize how we manage public resources and services.

We must consider the challenges and limitations of these new technologies.

While these innovations are exciting, we mustn’t get carried away. Implementing new technologies in the public sector comes with challenges. We must consider the initial cost, maintenance, training for operators, and potential job displacement.

We must also consider the ethical implications of these technologies. How can we ensure they are used responsibly? What about privacy concerns if we deploy data-gathering robots in public spaces? These are questions we must address as we explore innovative solutions.

Fostering a Culture of Innovation: Beyond the Tech

The most important lesson we can take from VERO isn’t about the technology itself, but about the mindset that created it. We must foster a culture of innovation within our public sector organizations.

This means creating spaces for creative thinking, being open to unconventional ideas, and not being afraid to experiment (and sometimes fail). It means encouraging our teams to look beyond traditional solutions and imagine „what if?“

The future of public service is here, and it’s ready to be embraced.

As we look to the future of public sector management, examples like VERO should inspire us to think bigger and bolder about how we solve problems. We must not view this as a replacement for human workers with robots. Instead, we should embrace new ways to enhance our capabilities and serve our communities more effectively.

The potential for innovation in the public sector is limitless. Robot dogs cleaning beaches, AI systems optimizing traffic flow, blockchain securing public records – the possibilities are endless. Our job is to approach these possibilities with open minds, critical thinking, and always with the public good at the forefront.The next time you’re faced with a seemingly intractable problem in your agency, take a moment to think outside the box. You never know – your innovative solution might just be the next VERO, reshaping how we approach public service for years to come.

In the public sector, our greatest asset is our ability to adapt, innovate, and continually improve how we serve our communities. We must embrace the future of public service – robot dogs and all!

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Dennis Hillemann

Lawyer and partner with a track record of successful litigation and a passion for innovation in the legal field